Discrepancies in ticket prices at Isla Blanca Park sparks concern
Editor's note: This story has been updated with an official statement from Cameron County Parks and Recreation.
Locals and visitors heading to Isla Blanca Park are seeing some discrepancies between what they're paying to get in and what their receipt looks like.
South Padre Island resident Nathan Hubble said his receipt didn't match the cash he paid at the gate at Isla Blanca Park.
"It was kind of sticking out when I was leaving yesterday and I was like, ‘This says $10? I'm pretty sure I gave that fella $12.’”
Hubble said this is the first time he noticed the discrepancy, but a former parks employee who spoke to Channel 5 News anonymously said it's been an issue since prices at the park increased back in 2019.
The former ticket clerk said they were told the price increase for visitors would require a point of sale machine upgrade that would cost extra money.
Instead, the former ticket clerk said they were instructed by co-workers to make a $10 transaction, followed by a separate $2 transaction so the cash would reflect in the books.
“If I go to refund and they give me $10 and I say, ‘No, I gave you $12. Well, no here's your receipt for $10'. And that's weird," Hubble said.
This isn't the first time receipts didn't match what visitors paid at the gate. In 2012, after the current transaction and accounting system was put in place, a Brownsville man was arrested after being accused of embezzling nearly $2,200 while working at the park's gates. After that system was put in place, the parks revenue jumped nearly $2.5 million over two years.
With over 1 million visitors a year at an extra $2 per ticket, that could be up to $2 million in county funds possibly missing from the books.
After this story aired, Cameron County Parks Director Joe Vega released a statement saying the department is aware of the system's "programming woes", and are hoping to find a solution by next week, if not sooner.
Read the entire statement below: