AUSTIN – Thousands of Spectrum costumers are being advised to reboot their modems after a 12-hour outage in major cities across Texas.

Spectrum internet users started reporting the issue early Wednesday evening.

Hours later, a verified account of the company said on Twitter they were aware of the issue.

Phone, TV and internet users in Austin, San Antonio, Houston, Dallas-Fort Worth area, including the McAllen, Edinburg and San Benito areas, experienced outages throughout the night. 

The customer helpline then announced, around 6:30 Thursday morning, the problem had been resolved and advised customers to reset their modems.